All client interactions are stored in the profile for the client that they relate too. Reports can be set-up to create a consolidated list of all interactions across clients.
The workflow box shows a summary of how many interactions have been recorded. To view a list of all interactions click 'See all interactions'
This opens a sub-page which shows the individual interactions for that client.
To view a client interaction click on the text in blue (eg 2. Capture client interaction form). On the page that opens, click 'View'. A locked version of the form opens.