Helpdesk

General (English) 12

• How to login
• Changing your password
• Editing a completed workflow
• Using the data page
• Viewing notifications

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Geral (Português) 10

• Como entrar e BetterData
• Encontrar o seu perfil
• A entrada de dados
• Aprovação de dados
• Adicionando um perfil

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User roles 2

• Assigning community roles
• Assigning profile roles

Working offline 2

• How to enable offline working
• How to select which profiles to make available offline

Out of sync messages 0

Navigation 1

• Overview of the left navigation

Definitions 1

• What is a community?

Indicators 3

• Getting started with indicators
• Creating an indicator
• Editing an indicator

Taxonomies 2

• Getting started with taxonomies
• Creating a new taxonomy

Performance plan 2

• Getting started with performance app profiles
• Creating a new performance plan profile

Nodes 2

• Getting started with nodes
• Configuring a node

Reporting periods 2

• Getting started with reporting periods
• Advancing to the next reporting period

Target data 2

• Getting started with target data
• Entering target data

Performance data 2

• Getting started with performance data
• Entering performance data

Audit data 0

Getting started 1

• Getting started with the performance app

General introduction 1

• Introduction

Requesting reports 1

• How to request a report

Creating reports 6

• Introduction to creating new reports
• Introduction to creating views
• How to create a view
• How to create a new report
• Creating reports that use repeating data models

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Publishing reports 2

• How to publish a report
• How to delete a published report

Reports page 1

• How to download reports from the reports page

Overview and set-up 2

• Overview of clients app
• Client app roles

Managing clients 3

• Adding a new client
• Deleting a client
• Updating a client

Clients interactions and satisfaction 5

• Recording a client interaction
• Viewing client interactions
• Updating a client interaction
• Deleting a client interaction
• Recording a client service standards survey

General introduction 4

• Introduction to the Community Scorecard App
• Setting up the Community Scorecard App
• Using roles to decentralise data entry
• How data is organised in the community scorecard app

Using the Community Scorecard App 22

• How to add a new unit
• How to assign roles for a unit
• How to add a new scorecard cycle
• How to add a new group and their scorecard data
• How to edit or delete a group

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Images folder 1

• Unit details

Overview and set-up 2

• Overview of Project Nomination and Tracking App
• Project Nomination and Tracking App Roles

Adding and tracking project progress 0

Overview and set-up 5

• Overview of students app
• Student app roles
• Training app roles
• Overview of training app
• Setting up the training app

Managing students 2

• Adding a new student
• Entering a student's educational history

Managing trainings 3

• Registering a new training course
• Enrolling students on a course
• Recording student results

App Managers 1

• How to update a unit