Helpdesk

The data for each organisation in each country is stored separately.  This means that you must create accounts for any people that you want to be able to vi...

There are a number of ways to find a unit in the community scorecard app. Community search tool The community search tool enables you to search across ...

To edit or delete a unit you must first have the App Manager role. 1. Editing a unit 1. Open the unit you wish to edit2. Once the unit has opened cli...

The indicator set up page is available only to users with the App Manager role. 1. Click the indicator setup to show the workflows you wish to edit. ...

1. Click on add project indicators to add a new project, or on view all projects to manage already existing projects. 2. Add project details to the fiel...

1. Click on add country to initiate the workflow. 1. Select the country then save and close to complete the setup.

1. Select profile on profile search page. 2. Click on Action to display the workflow processes that have not yet been completed. 3. By clicking on an...

1. Click on Data to display forms within the profile. Click on any of the forms to view captured data. 2. Click to view  3. Form details displayed in ...

1. To set profile as favorite click on the profile name and then the star icon to set as favorite. 2. To set a workflow step as favorite click the star i...

1. Click add to start the setup process, enter the cycle name and click Ok to continue. 2. Enter details to all mandatory fields and click on save and cl...